A FEW HELPFUL ANSWERS
Good to know.
Where do you ship?
We offer free standard shipping on all orders to the 50 United States and Washington, D.C. We do not ship to U.S. territories, APO/FPO addresses or P.O. boxes. Handling takes 1–2 business days. Transit takes an estimated 3–4 business days after dispatch. The estimated total is 4–6 business days; this is an estimate, not a delivery guarantee. Business days are Monday–Friday, excluding U.S. federal holidays. Our order cutoff is 07:00 PM (GMT−06:00) Central Standard Time (Chicago), fixed at UTC−06:00 throughout the year without daylight saving adjustments. Orders placed before the cutoff use that business day as the processing start day. Orders placed at or after the cutoff, on weekends or on holidays use the next business day. We charge no shipping fee and display $0.00 tax at checkout; this does not mean products are legally tax-exempt.
How do returns work?
Contact [email protected] within 30 days of delivery with your order number and reason for return. Please obtain authorization and return instructions before shipping. Authorized returns go to 129 Chemin De La Taillat, 38690 Torchefelon, France. For a change of mind, items must be unused, in their original condition and original packaging; you pay return shipping to France. If an item is damaged, defective or incorrect due to our error, we cover return shipping and arrange the appropriate return, replacement or refund with you. The ordinary unused and original-packaging requirements do not prevent a claim for damage, defects or an incorrect item. There is no restocking fee. Approved refunds are returned to the original payment account within 10 calendar days. Please use a tracked return service and retain your receipt.
Which power supply do the electric models use?
Electric models use 120V / 60Hz and a U.S. plug. Check the wattage and dimensions on the product page. Do not use with an incompatible power supply.
Are the $10 models electric?
No. The Morning Tools collection contains folding stainless steel stovetop toast tools for gas stoves. They are not suitable for induction cooktops.
How do I choose a toaster?
Choose Little Morning for a compact single-slice format, Daily Ritual for standard two-slice use, Thick Cut for wider slots, Breakfast Counter for a long slot, or Table Edition for a viewing window.
How do I contact you?
Email [email protected] or use our Contact page.